We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Data transmitted to us during checkout is transmitted using one of the most secure encryption technologies available (twice as secure as most websites) – THAWTE Super Certs, see the Thawte Site seal on the bottom left of our website for full details. Dependant upon your browser, this can be at up to 256bit encryption – most sites can only offer 128bit. Our system will automatically reject your connection if you have an old browser incapable of sufficiently encrypting your data – this is to protect YOU.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The only time personal information will be passed on is if there is a requirement to do so to fulfill your order.

We will never pass on or sell your information to any other third party. This means we will not give your information to people who may use it for unsolicited commercial e-mail (spam), direct marketing or any other means.

The type of information we will collect about you includes:
your name
phone number
email address
We do NOT hold Credit/Debit card information. Website transactions are dealt with independently of our website by either HSBC or PayPal (dependant upon your chosen payment method), we NEVER get to see card details. Card details on Telephone Placed Orders are Securely Shredded at the end of the working day.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings.